BB&T (Branch Banking and Trust) is the largest financial services company in the U.S. It was founded in 1872 and headquartered in Winston-Salem, North Carolina, United States. The company operates about 2196 financial centers in almost 15 states as well as in Washington D.C. They have an asset base of $212.4 billion and $26.0. It offers various kind of services including commercial and consumer banking, asset management, securities brokerage, mortgage and insurance services and products.
BB&T Bank provides the facility of online banking to its customers. It will help the users in managing their accounts in an easier manner. This article will help you in managing your account, enrolling into your account, logging to your account, resetting the password using your PC or mobile app.
Login to your BB&T Bank Account:
Follow these simple steps if you are having a problem in logging into your online account:
Step 1: Go to the browser and open the website of the bank or simply click on the link https://www.bbt.com/.
Step 2: In the login pane, select Online Banking.
Step 3: Enter your “User ID” and click on “Continue”.
Step 4: Next, enter your password and continue with “Login”.
If the entered credentials are valid, then you will be directed to your account dashboard.
Forgotten User ID or Password:
If you have not accessed your account for a long time, then you might have forgotten your user ID and password, if so? Then read below to recover the same and get access to your account:
Want to Recover your User ID:
There is no such online help available to retrieve your user id, but you can call the bank 888-228-6654 anytime from 6 a.m. to midnight ET seven days a week. They will help you in retrieving your user ID.
Step 1: Go to the homepage of the website.
Step 2: Click on “Forgot password” below the user pane.
Step 3: Fill in the form containing the email address, last 5 digits of SSN, EIN and your user id. Click on continue to proceed.
After the authentication is done, then you can reset your password.
Enrolling for the BB&T Online Banking:
If you are a user of BB&T Bank and want to enroll for an online account, follow these steps:
Step 1: Open the homepage and in Online Banking section, click on “Enroll” button.
Step 2: Next, in the personal clients click on “Enroll Now”.
Step 3: Choose the account you want to enroll for, fill in the details in the form and then continue.
Then you can create your online account if you are a valid user.
BB&T Bank Hours of Operations
|Mon||9:00 AM to 5:00 PM|
|Tue||9:00 AM to 5:00 PM|
|Wed||9:00 AM to 5:00 PM|
|Thurs||9:00 AM to 5:00 PM|
|Fri||9:00 AM to 6:00 PM|
|Sat||9:00 AM to 12:00 PM|
BB&T Bank Customer Support and other Information
Attn: CEO Line
PO Box 632
Whiteville, NC 28472
|Phone Number||Online Banking: 1- 800-226-5228|
Account Related: 1- 910-914-8250
|Customer Support Email||CEOLine@BBandT.com|
|Mobile Apps||iOS App|
|Report Lost/Stolen Card||Debit Cards 1- 800-226-5228|
|Credit Card 1- 800-397-1253|
Managing your BB&T Bank Online Account:
- Check account balance.
- Pay bills.
- See transaction history.
- Manage account details.
- Transferring finances from one account to another.
For any further queries, drop your questions/comments below.
Last Updated: 19 Apr 2017